We Smile Services
A Well-Organised Healthcare Journey, with Every Detail Taken Care Of
We support you from the first enquiry and medical information review, through coordinating options, appointments, arrival and accommodation, to follow-up after your journey has ended.
Healthcare Coordination
We Begin by Understanding the Case Before Arranging the Journey
Every patient has different needs and circumstances. Our service therefore begins by gathering the available information and identifying the appropriate specialty and required steps in a clear, organised manner.
Review of Available Information and Medical Reports
We organise the initial information, help direct the case to the appropriate specialty and coordinate with relevant providers as needed.
- Reviewing the initial information
- Identifying the appropriate specialty
- Requesting missing tests or information when necessary
- Explaining the next coordination steps
Specialty Selection
Helping the patient reach the medical department relevant to their condition and needs.
Appointment Coordination
Arranging consultations, examinations and procedures within a clear programme whenever possible.
Clear Information
Communicating the available coordination information clearly and answering questions from the patient and family.
Ongoing Coordination
Following coordination procedures and maintaining communication throughout the patient’s journey.
Journey Support Services
Organised Support from Arrival Until Your Return Home
Services vary according to the patient’s needs and the agreed programme. A comprehensive range of supporting services can be coordinated.
Airport Reception
Coordinating reception on arrival and guiding the patient and family through the next stage of the programme.
Local Transportation
Arranging transportation between the airport, hotel and healthcare provider according to the agreed itinerary.
Accommodation Arrangements
Helping arrange accommodation suited to the healthcare provider’s location, the length of stay and the patient’s needs.
Translation and Assistance
Supporting communication and reducing language barriers during appointments and coordination procedures.
Programme Follow-Up
Following appointments, transportation and any coordination changes that may arise during the journey.
Patient and Family Support
Listening to needs and feedback and assisting with the practical details of the stay.
Guidance for Visiting Türkiye
Providing practical information about transportation, services, accommodation and making the most of the visit.
Follow-Up After Returning Home
Following the required coordination steps and guidance provided to the patient after the journey ends.
How It Works
A Clear Four-Stage Process
We ensure that patients understand the process from the beginning, including what is required from them and what will be coordinated.
Receiving Your Enquiry
We understand your needs and receive the available information and medical reports.
Coordinating the Options
The relevant specialty, next steps and coordination options connected to the case are identified.
Organising the Journey
Appointments and supporting services are arranged as agreed.
Support and Follow-Up
We remain in contact during the programme and after the patient returns home, as needed.
Additional Guidance and Services
Experience That Helps Visitors Navigate a Range of Needs in Türkiye
On request, we can provide initial information and direct visitors to specialist providers in other fields during their stay in Türkiye.
Additional services are limited to general guidance and coordination and do not constitute specialist legal, financial or investment advice. Always consult appropriately licensed professionals before making any decision.
Tell Us What You Need, and We Will Help You Find the Right Starting Point
Submit your case information or contact us on WhatsApp to learn which services are suitable and understand the initial steps.